[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] With New Computing Platforms, Deskless Employees Can Be More Happy and Productive Let’s face it—most software is designed for people sitting at a desk, slaving the day away in a drab cubicle. But in the skilled trades, we are...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] What’s the One Thing Your Sales Team Needs this Summer? More Time. It’s the hot, busy summer season. Your service technicians barely have time to catch their breath before the next call comes in. The sales team’s not getting any...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Part 2: Knock-Their-Socks-Off Service Takes More than a Clean Truck & Tucked in Shirt In the first article of this series, we looked at how the needs and expectations of service customers are changing in the digital age....

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Get technician buy-in before you buy Nothing can torpedo a technology project faster than failing to seek the advice and buy-in of your guys (and gals) in the field. If technicians don’t believe that a new technology makes their...