

02/17/2023
Four Ways Field Service Business Owners Prepare for a Recession
Are we in a recession? Is a recession on the horizon? Is inflation rising, the bubble bursting, the market crashing? As a field service business owner, you’re likely planning for the worst case scenario. In lieu of preparing for doomsday, here are four steps you can take to mitigate your fears and keep your business on track to profitability.
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01/26/2023
The Future of Field Service Technology
The market for field-service management (FSM) software has surged in the last decade. Its sensational growth in the 2020s, accelerated by an unprecedented confluence of global events, economic trends, and innovation, is expected to continue for the foreseeable future. Industry projections for the coming years vary, but they all predict double‑digit annual percentages of growth and continuing technological transformation.
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09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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07/19/2023
Aire Serv of Knoxville Case Study
With their team of highly trained technicians, Aire Serv of Knoxville proudly provides high quality HVAC installation, repairs, maintenance, AC replacement and furnace services to Knox and surrounding Counties. Challenges When searching for a way to improve efficiency of communication between their service, sales, and install team, Aire Serv of Knoxville turned to XOi. […]
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