Experienced executive joins top field service technology provider as VP of product XOi Technologies​, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base, has named Michael Kerstein as the company’s vice president of product. Kerstein will lead XOi’s...

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XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base and empowers them to complete more service requests, has announced an integration with Penta Technologies, Inc., whose comprehensive enterprise software helps construction, service and engineering enterprises...

XOi's Dustin Young on the The HVAC Grapevine podcast with Chris Hughes about how XOi Technologies helps connect the dots between the technicians, the office, and the consumer through the use of a well organized video and photo application. ...

In a recent blog, we discussed the value and pitfalls of tribal knowledge. Tribal knowledge is just about everything your technicians learn and accumulate, but don’t necessarily write down or share with everyone on your team. Because this knowledge and content isn’t documented or known...