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XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base and empowers them to complete more service requests, has announced an integration with Penta Technologies, Inc., whose comprehensive enterprise software helps construction, service and engineering enterprises...

XOi's Dustin Young on the The HVAC Grapevine podcast with Chris Hughes about how XOi Technologies helps connect the dots between the technicians, the office, and the consumer through the use of a well organized video and photo application. ...

In a recent blog, we discussed the value and pitfalls of tribal knowledge. Tribal knowledge is just about everything your technicians learn and accumulate, but don’t necessarily write down or share with everyone on your team. Because this knowledge and content isn’t documented or known...

Industry leading field service software provider unveils new site with enhanced navigation and access to catalog of online knowledge resources   XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base and empowers them to complete more service...

When selling both products and services, show and tell plays a major component in communicating delivered value to your prospects and customers. In the field service industry, the show component tips the scales in building trust and buy in from customers who often don’t understand...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] During busy seasons, field service professionals have enough on their plates without the added pressures of adapting their services to more remote, social distanced styles of work. In the latest excerpt from last month’s virtual trade show, Robert McKinney,...