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Leon Weiss joins the top data-based solution provider for field service technicians as CFO and Jeff Grisenthwaite is named CPO

XOi Technologies, a leading provider of technician-focused technology solutions, announces the addition of Chief Financial Officer Leon Weiss and Chief Product Officer Jeff Grisenthwaite to the company’s leadership team.

Weiss and Grisenthwaite each bring extensive executive experience in the software industry to XOi as the company continues to transform technology for field service contractors.

“Leon and Jeff bring unique experience and skills that align with XOi’s mission and strategy,” said Aaron Salow, founder and CEO of XOi. “Their visionary leadership is inspiring our team and giving us powerful momentum as we head into 2023.”

Weiss is an experienced finance leader with a focus on helping fast-growing SaaS companies scale efficiently and sustainably. As XOi’s chief financial officer, he will develop and implement financial and talent development strategies and processes to support the company’s continuing growth and innovation.

“XOi’s success presents unique opportunities in an industry that is experiencing a tremendous amount of changes,” Weiss said. “The foundation of innovation and results that XOi has established positions the company for accelerating growth in the future by reaching more field service professionals and expanding the number of markets we serve.”

Grisenthwaite has more than 20 years of SaaS experience focused on helping companies run more effectively with automation, machine learning, analytics and employee development. As XOi’s chief product officer, he will oversee product strategy, roadmap and UX design. Key areas of focus include prioritization of new customer segments, expansion of partnerships, and the introduction of new machine learning predictions.

“I’m thrilled to be joining XOi’s focused, passionate team,” Grisenthwaite said. “XOi has distinguished itself by delivering an unparalleled user experience for field technicians. In doing so, the company has unlocked a novel data set to power machine learning insights for service companies. I’m eager to help shape the next phase of growth that will realize a robust ecosystem of value for customers and partners, while always keeping the technicians at the center.”

XOi’s growing suite of cloud-based solutions offers the premier data-cataloging and analytics functionality for field service, giving teams a range of tools for increasing efficiency, accuracy and accountability. Powered by XOi’s standardized workflows, job documentation capabilities, and training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.

For more information about XOi, visit https://xoi.io.

About XOi Technologies

XOi Technologies, the leading provider of technician-first smart technology for commercial and residential field service companies, delivers innovative artificial intelligence-based solutions that empower field service teams to drive productivity, elevate customer experience and help close the skilled labor gap. Developed to meet the unique challenges of an industry traditionally underserved by technology, XOi equips field service professionals with groundbreaking technician-enablement tools, including remote support, visual documentation, immediate on-the-job insights and training resources, asset and team management functions, and a comprehensive knowledge base leveraging data from current and historical projects. With a proven record of innovation and demonstrated commitment to the hard-working men and women in the field service industries, XOi has distinguished itself as a pioneer in technician-focused solutions that bring efficiency, transparency, and expertise to every jobsite. For more information about XOi, visit https://xoi.io.

HVACR Business Managing Editor, Heather Langone, sat down with Aaron Salow, CEO and co-founder of XOi Technologies, a complete curb-to-curb communication tool for techs. We discussed the connection between people and equipment, training, and the future of HVACR technology.

1. Since you are in Nashville, is there a place you go to unwind, that is quintessential Nashville?

Lover’s Circle – a huge hill that overlooks the city. Once, after a big fundraiser with my co-founders, we sat there together and celebrated with a case of beer, taking it all in, while overlooking the city.

2. What is your opinion of virtual reality training?

Phenomenal. It’s cost-effective and appeals to Gen Z, those born between 1997 and 2012. We’re announcing a big partnership soon that will create more full-picture solutions for techs where they can learn in-classroom or via virtual training.

Read the full interview on HVACR Business

In episode 3 of “The Final Mile,” XOi’s Senior Engineer JP Cahalan talks with Alex Kaslofski of Atomatic Mechanical Services about transforming the customer experience in field service.

In the latest episode of the Authentically Successful Podcast, host Carol Schultz has a conversation with XOi CEO and Founder Aaron Salow, discussing discuss whether people have a price when it comes to accepting a new position, or if the company culture is always the most important factor.

Visit the Authentically Successful website: verticalelevation.com/podcast/

The top data-based solution provider selects former ServiceChannel executive to help drive continued growth and power ongoing transformation of field service technology space

XOi Technologies, a leading provider of technician-focused technology solutions, has named the accomplished Nashville-based technology and finance executive Brent Pearson to its board of directors.

Pearson, the former President and CFO of ServiceChannel, brings extensive experience in technology investment to the XOi board. His vision will help drive the company’s growth and continued transformation of the field service technology space.

“Brent has a wealth of experience and a formidable record of success that represent an invaluable perspective to XOi ,” said Aaron Salow, Founder and CEO of XOi. “His SaaS expertise within field service is rare, and with it, he is poised to contribute  critical leadership as our company transforms the industry.”

During Pearson’s tenure as president, ServiceChannel, the largest platform for procurement and delivery of facilities maintenance and repair service, was acquired by global industrial technology innovator Fortive for $1.2 billion. The company experienced exponential growth as it expanded globally with new international customers and expanded its customer base into forward-thinking industries such as logistics, grocery, direct-to-consumer, retail, restaurants, health care and financial services. Most recently, Pearson has continued to pursue investments and entrepreneurial opportunities.

“XOi’s technology provides business owners with proven tools for solving real-world challenges so they can develop a competitive advantage and accelerate growth,” Pearson said. “Their evolving solutions are powering a reinvention of field service, creating extraordinary opportunities in a space that continues to innovate rapidly.”

XOi’s advanced cloud-based solution allows field service technicians to utilize, aggregate and analyze critical job data and maximize customer value through industry-leading efficiency, accuracy and accountability. With a full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.

For more information about XOi, visit https://xoi.io.

About XOi Technologies

XOi Technologies, the leading provider of technician-first smart technology for commercial and residential field service companies, delivers innovative artificial intelligence-based solutions that empower field service teams to drive productivity, elevate customer experience and help close the skilled labor gap. Developed to meet the unique challenges of an industry traditionally underserved by technology, XOi equips field service professionals with groundbreaking technician-enablement tools, including remote support, visual documentation, immediate on-the-job insights and training resources, asset and team management functions, and a comprehensive knowledge base leveraging data from current and historical projects. With a proven record of innovation and demonstrated commitment to the hard-working men and women in the field service industries, XOi has distinguished itself as a pioneer in technician-focused solutions that bring efficiency, transparency, and expertise to every jobsite. For more information about XOi, visit https://xoi.io.

Roundup highlights B2B partners that support startups across all business functions and empower growth

XOi Technologies, a leading provider of technician-focused technology solutions, has been named to Inc. Business Media’s inaugural Power Partner Awards honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. The list recognizes 252 firms in marketing and advertising, health and human resources, financial planning, engineering, logistics, and security, as well as other areas of business.

XOi’s advanced cloud-based solution allows field service technicians to utilize, aggregate and analyze critical job data and maximize customer value through industry-leading efficiency, accuracy and accountability.

All 252 Power Partners companies received top marks from clients for being instrumental in helping leadership navigate the dynamic world of startups. These B2B partners support entrepreneurs across various facets of the business, including hiring, compliance, infrastructure development, cloud migration, fundraising, etc., allowing founders to focus on their core missions.

“Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization’s journey,” said Scott Omelianuk, editor-in-chief of Inc. Business Media. “Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life.”

With XOi’s full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.

“At XOi, we’re investing in technology solutions that are designed to meet the real-world challenges field service technicians face on the job every day,” said Aaron Salow, CEO and founder of XOi. “Our unique platform empowers techs through each stage of a project, from the time they set foot on the site through completion, with powerful data indexing and analytics. By focusing on the real experience of techs in the field, we’re helping business owners enhance operations and productivity in an industry that’s rapidly changing and experiencing unprecedented uncertainty.”

For more information about XOi, visit https://xoi.io.

Inc. partnered with leading global social and media intelligence platform Meltwater to develop a proprietary methodology that uses sentiment from online conversations about organizations and translates it into numerical scores. Companies were evaluated on commitment, reliability, trust, creativity, supportiveness, and other virtues that offer value to clients. Inc. also conducted surveys to gather client testimonials as part of the process.

To view the complete list, go to https://www.inc.com/power-partner-awards/2022.

The November 2022 Issue of Inc. magazine is available online now at https://www.inc.com/magazine and will be on newsstands beginning Nov. 8.

About Inc. Business Media

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community they need to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.

About XOi Technologies

XOi Technologies, the leading provider of technician-first smart technology for commercial and residential field service companies, delivers innovative artificial intelligence-based solutions that empower field service teams to drive productivity, elevate customer experience and help close the skilled labor gap. Developed to meet the unique challenges of an industry traditionally underserved by technology, XOi equips field service professionals with groundbreaking technician-enablement tools, including remote support, visual documentation, immediate on-the-job insights and training resources, asset and team management functions, and a comprehensive knowledge base leveraging data from current and historical projects. With a proven record of innovation and demonstrated commitment to the hard-working men and women in the field service industries, XOi has distinguished itself as a pioneer in technician-focused solutions that bring efficiency, transparency, and expertise to every jobsite. For more information about XOi, visit https://xoi.io.

Faster, easier, more efficient, game changer … that’s what XOi can do.

That’s big praise from our customers. Thanks to Aire Serv, Perfection Group, Riddleberger Brothers, Inc..

The proof is in the payoff. In the last year, Trane tracked service efficiency improvements worth just over $6.6 million through the application of workflows and process improvements with XOi.

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Making the Most of Shoulder Season

We’re calling it: Shoulder Season is here, people. How can you make the most of it? In our new vlog series, we’ll give you the rundown on some technology-based tips to get everyone in your organization, from the tech to the back office, working during the slow season.

Sales

Technical Expertise

Back Office & Ownership