XOi for Customers

Challenges

Most customers aren’t trained to know the ins and outs of their HVAC, plumbing, and mechanical equipment, making it difficult for them to trust and understand the work a technician may recommend or complete while on site.

Lack of Industry &
Equipment Knowledge
Inability to See &
Confirm Recommended
or Complete Work
Difficulty Summarizing
Recommended Work to
Decision Maker(s)
Bad Experiences
With Past Jobs

The XOi Solution

XOi enables seamless communication and transparency between techs, managers, and customers. By allowing techs to capture and share photos and videos before and after each job, the app makes it easy for customers to see and understand the ins and outs of every job.