XOi for Technicians

Challenges

Whether you service residential or commercial equipment, the challenges of understanding, fixing, and documenting each service request can be overwhelming.

Skills & Equipment
Knowledge Gaps

Customer Distrust
in Work Performed

Limited Time, Resources
& Training While On Site

Difficulty Referencing
Jobsite & Equipment History

The XOi Solution

XOi makes every tech your best tech by arming your team with the tools, resources, and training needed to make sure every job is done right the first time – regardless of skill set or level of experience.

Trane

It helps the customer understand what needs to be done and what has been done. It’s solid proof of what work has been performed. Sometimes the customer can’t quite understand what a tech. Is doing or going to do. With XOI a picture or video will tell a thousand words. This in my opinion is why XOI is such a good tool for us service technicians.

Schaafsma

Great tool for a tech! I’m able to show video to customers of what I performed or diagnosed while working on their equipment. Leaves nothing to chance!!

Mingledorffs

Viable tool to better identify technical service problems with the assistance of the contractor through visible confirmation of the various parts and pieces of the HVAC equipment

Lee Company

One great tool to have. Have a recorded history as well as something we can show our customers