In a new article from IronPros, author Charles Rathmann discusses how Cool enterprise 2.0, AI and OCR tech from XOi extends field service management software to create value where it matters most.
Slick and efficient tools for mechanical contractors and others servicing and maintaining assets in the field combined with an aggressive channel sales approach give Nashville, Tenn.-based XOI Technologies a solid tactical position to add new customers intent on increasing efficiency in the field giving technicians advanced tools that automate tasks, improve outcomes and create new revenue opportunities.
XOI is not competing directly with field service management software vendors that offer transactional systems to construction and the trades. Rather, they are partnering with companies like ServiceTitan, FieldConnect, Operix, Jonas Construction Software, Key2ACT, Penta Technologies and Microsoft Dynamics.
This means XOI’s tool set can be broadly adopted, their main competition being the mobile interface of whatever software they are partnering with. Standalone applications may also duplicate some of what XOi can deliver, including the Blitzz video inspection and support application. Field service management software products like Sage Field Operations, Workwave and ServiceTitan that handle the business transaction side of service can give way at the point of service to XOI’s product set.