Product Manager, Product

Product Manager, Product


XOi is looking for an analytical, resourceful, and driven Product Manager to join the Product team as we scale our business and launch new products. As part of a team of Product, Design, and Engineering talent, you’ll be critical to our continued success as a user-centered SaaS product, as well as the field technicians we serve. This position reports to the VP of Product and can be based in Nashville, TN or Remote.

What will you do at XOi Technologies?

  • Influence the product strategy by developing analytical business cases based on market research, product and user data, and industry trends to determine which opportunities we pursue
  • Balance technical capabilities, time and resource constraints, and business goals and take a linear, logical approach to building and managing the short- and long-term roadmap
  • Drive user research, including interviews, session reviews, and qualitative user studies to validate and iterate on ideas
  • Work cross-functionally in a highly collaborative environment with Design, Engineering, and other stakeholders to design, prototype, and launch innovative solutions that deliver value and help our users arrive at the best possible experience
  • Lead the end-to-end product discovery and delivery process for a Product, coordinating with functions including Customer Success, Design, Engineering, Sales, and Marketing, in an Agile environment
  • Utilize a data-driven approach for prioritizing, building, releasing, measuring, and iterating features, focusing on the thinnest slices that enable us to test our assumptions
  • Set expectations and drive communications around the roadmap and delivery timelines with business stakeholders

Skills and Experience:

  • 3+ years developing, managing, and shipping exceptional SaaS products with measurable impact in a startup or similar environment
  • A highly analytical, detailed-oriented, and progress-driven approach to problem solving
  • Demonstrated ability to break down multi-faceted solutions to complex problems into clearly articulated requirements and user stories an engineering team can deliver
  • Experience leveraging analytical data and user research to design user-centered features and capabilities
  • Experience leveraging high emotional intelligence to collect research and requirements from a diverse user and stakeholder base
  • Experience working with data visualization products and analytical tools to inform product decisions
  • Excellent oral and written communication skills with a focus on the ability to be both direct and simple in helping non-technical stakeholders understand complex challenges
  • Ability and comfort to engage with a range of small, mid-market, and Enterprise partners and customers to inform and relay product decisions
  • Experience in the Field Service, eCommerce, Marketplace, B2B, and/or B2C products is a plus

You Are Someone Who:

  • Thrives in a fast-paced, startup environment where the only constant is change
  • Possesses a passion for deeply understanding customer and user needs, and the ability to translate those needs into transformative product experiences.
  • Believes the optimal answer to whether or not something can be accomplished is usually a function of constraints which can be defined
  • Brings an “owner” mentality and proactive approach to product management with a bias toward rapid, iterative progress

If you would like to learn more about XOi, get in touch using the contact form below: