[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]In field service, truck rolls are a standard part of the job. Any time a customer calls in to report an issue or schedule a service, whether it’s a checkup, preventative maintenance, a new install, an emergency, etc,...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] 3 Ways To Combat Extended Lead Times & Backordered Equipment For decades, manufacturers and developers in various industries have adopted and thrived on lean or “Just-in-Time” inventory systems. The Just-in-Time (JIT) manufacturing philosophy is defined as “the production of...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How To Utilize Technology To Improve Employee Engagement and Move Your Business Forward [vc_separator type='transparent' position='center' color='' thickness='' up='15' down=''] No matter the industry, perhaps the most common trait of great leaders and employees is accountability. Why? Accountable workers have...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]It’s no secret that the ongoing pandemic has changed the way the world both lives and works. We’ve all been inundated with article after article about the influx in companies taking their operations online, closing offices, and increasing...
In 2019, PHCPPros launched the “Millennials On The Move” honorary listing in Plumbing Engineer, PHC News and The Wholesaler magazines. The listing was created to shed light on what is now the largest generation in the workforce, while also launching bigger conversations on topics such as industry recruiting, talent retention,...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]No discussion of self-help recruiting would be complete without considering the advice Abigail Adams gave to her husband, then-congressman John Adams, when drafting the laws governing our new American experiment. “I desire you would remember the ladies, and...
Havtech and MacDonald-Miller Facility Solutions (MacMiller) are among those MCAA members using XOi Technologies to capture facilities information that helps them improve service and better communicate with clients. In a highly competitive market, video documentation helps them get client approval quickly, demonstrate that work is...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Applying Microlearning to Technician Training [vc_separator type='transparent' position='center' color='' thickness='15' up='' down=''] Even before the pandemic, remote and online methods of education and training had begun to make huge strides and increase in popularity. It came as no surprise that...
2020 was a challenging and memorable year across the globe. The still ongoing pandemic dramatically reshaped our day to day lives, transforming the way almost every service is performed. We all felt the impact and ramifications of the shutdowns that took place across the country, many...
“Seeing is believing,” as the old saying goes—but these days, it’s much more than that. In the realm of facilities management, new visual documentation technologies are giving managers important new tools to ensure proper maintenance of expensive systems....