Subject Line: Boost your techs’ efficiency, your profitability, and your customer satisfaction
At [Company Name], providing the best customer experience is our top priority. We understand that you have many options when it comes to choosing a service provider, and therefore strive to continuously improve and enhance the level of service we are able to provide. With this in mind, we are happy to announce that we’ve recently adopted XOi Vision, a photo and video communication platform focused on improving our technicians’ efficiency on the jobsite, while providing you complete transparency into every job and repair.
The collaborative, cloud-based platform utilizes visual intelligence to help our technicians complete each job in a single visit and provide you visual documentation of both recommended and completed work. A few of the benefits you can expect to see moving forward include:
As always, our goal is to provide you with the highest level of service, while giving you the information needed to make better, more informed decisions when it comes to your equipment. We hope that you’ll find this new technology beneficial and welcome your feedback as we continue to roll out this new service. If you have any questions or would like more information, please do not hesitate to reach out to me directly.