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Coach

No matter the skill level of the tech on site, XOi gives them the tools and information needed to handle the task at hand.

How It Works

Knowledge Base

Give your techs access to over 200,000 manuals, diagrams, and wireframes across all major manufacturers. All uploaded content, photos, and videos can be readily accessed and managed in the XOi Knowledge Base  this includes all manufacturers content and any additional content you may add to help your team.

Reference & Review Job Information

If stuck on the job, XOi allows your techs to look back at any previous work that’s been done on a specific unit to help find a solution – easily searchable by model, serial number, customer name, problem type, or any tags you wish to add.

Universal Knowledge Sharing

Easily share valuable learning, training, equipment, and job information across organizations

Knowledge Base

Knowledge Base

Give your techs access to over 200,000 manuals, diagrams, and wireframes across all major manufacturers. All uploaded content, photos, and videos can be readily accessed and managed in the XOi Knowledge Base  this includes all manufacturers content and any additional content you may add to help your team.

Reference & Review Job Information

Reference & Review Job Information

If stuck on the job, XOi allows your techs to look back at any previous work that’s been done on a specific unit to help find a solution – easily searchable by model, serial number, customer name, problem type, or any tags you wish to add.

Universal Knowledge Sharing

Universal Knowledge Sharing

Easily share valuable learning, training, equipment, and job information across organizations

What This Means for You

Reduced Operating Costs
Improved Technician Training & Support
Increased Customer Satisfaction
Increased Revenue