Coach
No matter the skill level of the tech on site, XOi gives them the tools and information needed to handle the task at hand.
How It Works
Knowledge Base
Give your techs access to over 200,000 manuals, diagrams, and wireframes across all major manufacturers. All uploaded content, photos, and videos can be readily accessed and managed in the XOi Knowledge Base – this includes all manufacturers content and any additional content you may add to help your team.
Reference & Review Job Information
If stuck on the job, XOi allows your techs to look back at any previous work that’s been done on a specific unit to help find a solution – easily searchable by model, serial number, customer name, problem type, or any tags you wish to add.
Universal Knowledge Sharing
Easily share valuable learning, training, equipment, and job information across organizations
- Knowledge Base
Knowledge Base
Give your techs access to over 200,000 manuals, diagrams, and wireframes across all major manufacturers. All uploaded content, photos, and videos can be readily accessed and managed in the XOi Knowledge Base – this includes all manufacturers content and any additional content you may add to help your team.
- Reference & Review Job Information
Reference & Review Job Information
If stuck on the job, XOi allows your techs to look back at any previous work that’s been done on a specific unit to help find a solution – easily searchable by model, serial number, customer name, problem type, or any tags you wish to add.
- Universal Knowledge Sharing
Universal Knowledge Sharing
Easily share valuable learning, training, equipment, and job information across organizations
What This Means for You
Reduced Operating Costs
Improved Technician Training & Support
Increased Customer Satisfaction
