Collaborate
While your most skilled technicians may not be able to physically be on site for every job, the XOi Vision Live app allows you to bring their knowledge and expertise to every job virtually.
How It Works
Live & Interactive Video Calling
Remote support calling allows your greener techs to receive live in-depth video training and assistance if they have trouble on the job – helping them complete the job faster, avoid a second truck, and improve their skills.
Recorded Video Trainings
Each time your skilled techs perform a video training call using Vision Live, they have the option to record and save the call to the Knowledge Base – allowing other techs who may experience similar issues to reference the training.
Perform Remote Diagnostics
Vision Live also allows your customers to send live videos of site conditions to help you better diagnose any issues before a tech sets foot on site – helping you provide better quotes and identify any parts that may need to be ordered.
- Live & Interactive Video Calling
Live & Interactive Video Calling
Remote support calling allows your greener techs to receive live in-depth video training and assistance if they have trouble on the job – helping them complete the job faster, avoid a second truck, and improve their skills.
- Recorded Video Trainings
Recorded Video Trainings
Each time your skilled techs perform a video training call using Vision Live, they have the option to record and save the call to the Knowledge Base – allowing other techs who may experience similar issues to reference the training.
- Perform Remote Diagnostics
Perform Remote Diagnostics
Vision Live also allows your customers to send live videos of site conditions to help you better diagnose any issues before a tech sets foot on site – helping you provide better quotes and identify any parts that may need to be ordered.
What This Means for You
Remote Training for Greener Techs
Create New Opportunities Senior Technicians
Enables Remote Diagnostics
