Collaborate
Collaborate
Remote support calling allows your greener techs to receive live in-depth video training and assistance if they have trouble on the job – helping them complete the job faster, avoid a second truck, and improve their skills.
Each time your skilled techs perform a video training call using Vision Live, they have the option to record and save the call to the Knowledge Base – allowing other techs who may experience similar issues to reference the training.
Remote support calling allows your greener techs to receive live in-depth video training and assistance if they have trouble on the job – helping them complete the job faster, avoid a second truck, and improve their skills.
Each time your skilled techs perform a video training call using Vision Live, they have the option to record and save the call to the Knowledge Base – allowing other techs who may experience similar issues to reference the training.