Field Service Knowledge Hub

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10/13/2023

[White Paper] Keys to Successful Field Service Software Change

As field service businesses grow and evolve, and as the industry itself continues its rapid transformation, the software needs of companies change.

09/05/2023

[Checklist] The Contractor’s Event Guide

Maximize your convention experience and technology investment with this targeted checklist.

07/25/2023

[White Paper] Work Smarter‭, ‬Not Harder

A comprehensive guide to working smarter, not harder on a jobsite and throughout your field service ecosystem.

05/11/2023

Delivering on the Promise of Generative AI

TL;DR: Techs, AI is not coming for your job. Technicians are a vital part of this continuous cycle that feeds the AI machine.

02/17/2023

Four Ways Field Service Business Owners Prepare for a Recession

Are we in a recession? Is a recession on the horizon? Is inflation rising, the bubble bursting, the market crashing? As a field service business owner, you’re likely planning for the worst case scenario. In lieu of preparing for doomsday, here are four steps you can take to mitigate your fears and keep your business on track to profitability.

11/28/2023

XOi joins Simpro True Blue partner program to help contractors unlock next-level success

Top field service technology solution provider announces new integration with global job management software and takes its place in carefully selected trades partner ecosystem

11/13/2023

What Does Your Data Mean?

Collecting data from a jobsite is great— having access to charts, tables, and insights, but what does it really mean?

11/08/2023

XOi is one of the fastest-growing companies in North America

Top field service technology solution provider makes first appearance on the 2023 Deloitte Technology Fast 500™ list of dynamic public and private tech businesses XOi, a leading provider of technician-focused technology solutions, ranks #490 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech […]

10/31/2023

XOi promotes Lee Bridges and Greg Thoman, enhancing product team driving digital transformation of skilled trades

The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager.

10/27/2023

Boosting the Bottom Line: Enhancing Field Service Profitability through Cost Savings

How can a field service business categorize and consolidate profit vs. savings? Let’s walk through a few specific tactics.

10/24/2023

Product Release: AI Work Summary, Bluon Parts Ordering, Multiple Contributors Per Job.

We've got 3 new game-changing, time-saving product enhancements rolling out this week: Parts Ordering, AI Work Summary, and Multiple Contributors Per Job.

10/17/2023

Enterprise Customer + Savings Infographic

The XOi platform delivers continuous ROI as seen through one of our world-class OEM customers. Already exceeding last year’s savings in the first three quarters of 2023, XOi helped improve efficiency, uncover revenue, and improve asset records.

10/17/2023

Aaron Salow on Contractor Cents: How to Increase Billable Hours

XOi's Aaron Salow joins Contractor Cents' Ruth King to discuss helping technicians be more efficient by making the time they have more productive and billable.

10/17/2023

XOi and ICE Group deliver advanced insights and automation to leaders in commercial applied HVAC systems

Top field service technology solution provider partners with leading cooling industry association to enhance insights and help fight labor shortage

Recommended Case Studies

10/11/2023

Anthony Plumbing, Heating, Cooling & Electric Case Study

Anthony Plumbing, Heating, Cooling & Electric has been serving Kansas City and the surrounding areas for over 70 years. With two locations in Lenexa, KS, and Independence, MO, Anthony has the highest referral rate of any heating, plumbing, cooling and electric company in the area. Challenges When looking for new technology, the team at […]

09/21/2023

How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%

The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]

07/19/2023

Aire Serv of Little Rock Case Study

Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]

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