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Your All-In-One Communication Tool

As a complete system of record and enablement for field service data collection and indexing, XOi works with service providers and franchise groups to improve operational efficiency, transparency, data sourcing, and documentation in the curb-to-curb space — from the time a technician sets foot on site to job completion.

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We utilize the XOi platform daily in many different locations. This allows us to build a platform of knowledge that we are able to curate and share throughout the company. This allows us to build our technicians' knowledge so much more rapidly because they have access to everyone's data, not just the equipment they’re looking at.

Greg Crumpton

Vice President, Service Logic

Driving Value for Franchises, Franchise Owners, Service Technicians & End Customers

A Solution for Franchise Groups

A Solution for Franchise Owners

When I saw the solution, it immediately resonated that it’d fulfill a need we’ve got in crisp, quick, accurate communication from the field back to the office. When techs fill out a workflow in XOi, it accurately communicates all the information through videos, pictures, and verbal text back to the office instantaneously.

Robert Miller

President, Star Service, Inc.

Case Studies

Trusted by the Industry’s Leading Franchise Groups

Comfort Systems USA Southeast
Star Services
Tolin
Comfort Systems USA Northwest
Comfort Systems USA Southwest
Engineered Cooling Services

I don’t know how we worked without XOi for as long as we did. It’s really made a difference for our customers. Vision allows us to bring the rooftop or unit to each customer without making them walk outside. It’s a huge advantage for our business. If we didn’t adopt XOi, we’d get left behind.

Duane Haley

Senior Vice President, Service, Comfort Systems Southeast

Video Testimonials

Bring Efficiency, Transparency, and Expertise to Every Job

Greg Crumpton

Aire Serv of Tipton County

Brent Helm

Drew Adams

Aire Serv of Tipton County

Shan Erickson

Robert Miller

Aire Serv of Tipton County

Jason Pruiit

XOi has really changed the way that I run service calls...It really changes the game because there’s no question of what you’ve done. It gets sent straight to the customer.

Brent Helm

Service Technician, Aire Serv of Tipton County

Schedule a demo with XOi

Greg Crumpton
Brent Helm
Drew Adams
Shan Erickson