Field Service Knowledge Hub 
Electrical
Electrical
Electrical
10/30/2020
XOi Empowers your Techs and your Business
Brief overview of XOi's platform and how it can empower your techs and your business.
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10/22/2020
Not Just a Documentation Tool
In a recent blog, we discussed the value and pitfalls of tribal knowledge. Tribal knowledge is just about everything your technicians learn and accumulate, but don’t necessarily write down or share with everyone on your team. Because this knowledge and content isn’t documented or known companywide, it can be easily lost. Thus, implementing a method for capturing and sharing this knowledge and expertise is a worthwhile endeavor.
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09/17/2020
Lee Company – Tech Tips #2
Tech Tips - Courtesy in the Work Environment with Lee Company
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09/17/2020
Lee Company – Tech Tips #1
Tech Tips - Courtesy in the Work Environment with Lee Company
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Recommended Case Studies
10/11/2023
Anthony Plumbing, Heating, Cooling & Electric Case Study
Anthony Plumbing, Heating, Cooling & Electric has been serving Kansas City and the surrounding areas for over 70 years. With two locations in Lenexa, KS, and Independence, MO, Anthony has the highest referral rate of any heating, plumbing, cooling and electric company in the area. Challenges When looking for new technology, the team at […]
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09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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