One of the most dependable strategies for quickly building and maintaining a skilled team is the implementation of a reliable training program. Effective training has many positive outcomes, from increased efficiency, accuracy and productivity to improved team morale and employee retention and enhanced customer service. When these outcomes are combined, they can add up to opportunity.

Cool enterprise 2.0, AI and OCR tech from XOi extends field service management software to create value where it matters most.

HVACR Business Managing Editor, Heather Langone, sat down with Aaron Salow, CEO and co-founder of XOi Technologies.

The proof is in the payoff. In the last year, Trane tracked service efficiency improvements worth just over $6.6 million through the application of workflows and process improvements with XOi.

While some field service business owners might view this rocky economic climate as a potential negative to their business, we see this as an opportunity for first class service providers to take on a new role in their customer’s minds: the advisor role.

Aire Serv has found success with XOi.

Let’s talk about 3 ways you can build consistency, resources, and workflows to help technicians receive continuous on the job training.

How can you prepare your business for what’s coming? Capital Planning.

The cost of hiring your own in-house support can add up very quickly. The XOi Virtual Mentor Center (VMC) is XOi’s solution to hiring your own in-house technician support, and frees up your most experienced technicians to focus on their jobs. Our VMC technicians have put in an average of 19 years experience in the field, […]