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05/26/2021

Technology Adoption in Kitchen Equipment Service ft. Josh Zolin

Solving the Challenges of the Skilled Trades Gap & Improving Communication

05/19/2021

Digital Transformation – Changing the Conversation in Kitchen Equipment Service ft. Rich Malachy

In part one of our kitchen equipment video series, Rich Malachy, CEO of Malachy Parts & Services, joins our own Cory Determann to discuss how video and mobile technology are transforming the way kitchen equipment service technicians deliver valuable service results and improve transparency and trust with customers.

05/13/2021

Utilizing Technology To Appeal to the “Amazon Generation” ft. Simon Thurstans of Guardian

In today’s digital age, your customers and employees alike have grown accustomed to the advantages and conveniences of modern technologies.

05/06/2021

Improving User Experience & Transparency With Modern Technology ft. Simon Thurstans of Guardian

With a focus on high quality and tailored services, Guardian Environmental Services Ltd. implemented the XOi Vision app to improve technical support and knowledge sharing amongst their clients and engineers.

04/28/2021

Utilizing Technology To Make Your Field Service Operations More Eco-Friendly ft. Simon Thurstans of Guardian

In the field, modern communication and technology platforms have been highly beneficial in assisting technicians on site when stuck on a difficult task or issue.

03/11/2021

Micro Learning: Yes/No Workflows

Micro learning video showing how technicians can use yes/no steps as workflows inside of XOi Technologies Vision app.

03/11/2021

Micro Learning Capturing a Data Plate

Micro learning video that highlights XOi Technologies data plate capturing feature inside the Vision application.

11/10/2020

Greg Crumpton of Service Logic speaks on XOi

Greg Crumpton speaks to how XOi has helped his business and addressed the needs of the future in field service.

10/30/2020

XOi Empowers your Techs and your Business

Brief overview of XOi's platform and how it can empower your techs and your business.

Recommended Case Studies

10/11/2023

Anthony Plumbing, Heating, Cooling & Electric Case Study

Across the board, Anthony was able to track significant changes in lead turnover from last year to this year including an improvement internally from active XOi users versus slower adopters.

09/21/2023

How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%

JM Brennan discovered XOi and realized its potential to address their challenges. They were particularly drawn to XOi's custom workflows, which allowed them to easily create and tailor processes to their specific needs.

07/19/2023

Aire Serv of Little Rock Case Study

Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]

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