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The Complete Curb-to-Curb Communication Tool for Techs

XOi empowers techs to safely capture critical jobsite information, launch on-the-job remote support, access relevant equipment documentation, and provide your customers photos and videos of recommended and completed work.

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XOi Delivers Results:
1 %
Increase in Completed
Service Requests
1 %
Increase in Revenue
Per Request
70 %
Decrease in Second
Truck Rolls
Your All-In-One Communication Tool
Bring efficiency, transparency, and expertise to every job

XOi’s photo and video documentation and telecommunication capabilities have been extremely beneficial in helping our customers provide the highest level of service while keeping interactions to a minimum.

XOi for Techs

Complete work faster.

Verify work with jobsite photos and videos.

Hone skills with on-the-job training and support.

XOi For Managers

Remotely view work quality.

Verify job completion.

Keep tabs on past and present jobs.

XOi for Customers

Better communicate with technicians.

Understand the work that needs to be done.

Trust the work was completed.

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What Our Customers Say
“We utilize the XOi platform daily in many different locations. This allows us to build a platform of knowledge that we are able to curate and share throughout the company. It allows us to build our technicians' knowledge so much more rapidly because they have access to everyone's data, not just the equipment they’re looking at.”
Greg Crumpton, Vice PresidentService Logic
“The most beneficial part of XOi, to me, is the time saving. It used to take me 30-45 minutes to write out a ticket. By opening the app and taking a video, XOi cuts that down to 10 minutes tops.”
Michael Squires, Apprentice TechnicianTrane
“The return on investment (ROI) that we’ve experienced with the Vision platform has actually been very surprising. Normally, when you do an investment you’re thinking if you can get $2-3 to $1 you’ve done a great job. The ROI we’ve experienced has been $9 to $1.”
Mike Harrell, VP, Facility ServicesLee Company
“In the last 3 months, we’ve saved about 10 tons of CO2 emissions by not sending a second truck.”
Simon Thurstans, Managing DirectorGuardian Environmental Services Ltd.
“Service Titan is the financial aspect of what happened on a service call. XOi is the detailed story of what really happened. It’s what we found, it’s what we saw, it’s what we did, it’s what we used as a checkout process.”
Michael Stewart, Training & Development ManagerHeritage Home Service
“XOi is the technology that powers our trust building. Video changes perception. Through video, I’m allowing our company to be transparent, showing all customers and partners what we’re doing and why. I’m building trust day in and day out for the next 100 years.” Rich Malachy, CEO
Rich Malachy, CEOMalachy Parts & Service
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Easy 2 Week Implementation

You don’t have the time to worry about a lengthy implementation process. 
We take care of the details to get you up and running as quickly as possible.

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Start The Journey Today!