The Complete Curb-to-Curb Communication Tool for Techs
XOi empowers techs to safely capture critical jobsite information, launch on-the-job remote support, access relevant equipment documentation, and provide your customers photos and videos of recommended and completed work.
Bring efficiency, transparency, and expertise to every job
As the COVID-19 pandemic continues to develop and evolve, XOi’s photo and video documentation and telecommunication capabilities have been extremely beneficial in helping our customers provide the highest level of service while keeping interactions to a minimum.
“The XOi platform can be a huge benefit for us, as we can use it to virtually go over all our service calls and relay this information to our clients - all while respecting the 6-foot boundary rule.”
“XOi enables our pandemic response! We don’t have to engage customers directly to show them what we are doing.”
“With all distributor service managers working remotely, we are using XOi daily. One of my calls was with a tech over 80 miles away who needed detailed support on an RTU.”
“It allows our customers to use the camera and microphone on their phone to live-stream whatever problems they’re having to our staff that will do their best to do any and all diagnostics over the phone virtually.”
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Easy 2 Week Implementation
You don’t have the time to worry about a lengthy implementation process. We take care of the details to get you up and running as quickly as possible.
“The XOi platform can be a huge benefit for us, as we can use it to virtually go over all our service calls and relay this information to our clients - all while respecting the 6-foot boundary rule.”
“XOi enables our pandemic response! We don’t have to engage customers directly to show them what we are doing.”
“With all distributor service managers working remotely, we are using XOi daily. One of my calls was with a tech over 80 miles away who needed detailed support on an RTU.”
“It allows our customers to use the camera and microphone on their phone to live-stream whatever problems they’re having to our staff that will do their best to do any and all diagnostics over the phone virtually.”
Previous
Next
Easy 2 Week Implementation
You don’t have the time to worry about a lengthy implementation process. We take care of the details to get you up and running as quickly as possible.