Curb-to-curb field service technology leader and top residential services association work to bridge
the skilled-trades labor shortage gap
XOi Technologies, the complete system of record and enablement for field service data collection and indexing, announces a strategic partnership with Nexstar Network®, a member-owned organization that drives business growth and development of residential HVAC, electrical and plumbing contractors.
The partnership promises to ease the skilled-trades labor-shortage gap by instantly providing education, coaching, documents, and technical manuals directly to field service technicians through XOi’s Vision app.
According to a survey conducted by staffing leader PeopleReady, the skilled trades are in dire need of trained workers, with a particularly high demand for apprentice-level and skilled labor positions. Research shows that there are currently 500,000 job vacancies in the mechanical, electrical and plumbing (MEP) sectors, with the number expected to increase 21% by 2022.
“I am excited by the opportunity to partner with technology that will serve our members from the field to the office, states Nexstar Network President and CEO Julian Scadden. The team at XOi has brought the vision, focus, and activity to make this concept a reality. We welcome them to the Nexstar Network to enhance our members businesses, while creating an optimal customer experience.”
XOi’s technician-first application leverages innovative AI, Optical Character Recognition (OCR), data science, and virtual intelligence technologies to allow field techs to safely capture crucial jobsite information, launch on-the-job remote support, access relevant equipment specifications and contextual data insights, and provide visual documentation to verify recommended and completed work.
Headquartered in Saint Paul, Minnesota, Nexstar serves over 800 member companies across the United States, Canada, and Australia. With comprehensive business training, proven business systems and dedicated business coaching, Nexstar empowers its residential services member companies to be industry leaders.
“In today’s economic climate, contractors are looking for ways to assist their current labor market by bringing the skill and knowledge of their most experienced technicians to the jobsite through remote video support to reduce the need to roll a second truck,” said Aaron Salow, XOi founder and CEO. “By marrying Nexstar’s proven training and growth programs with XOi’s patented technology, we will empower technicians with the tools, data, and resources needed to solve the industry’s greatest challenge — the skilled trades gap.”