
Case Study

06/29/2021
Malachy Parts and Service Case Study
Overview Founded over three decades ago with a goal of changing the way service was done in New Jersey, Malachy Parts & Service is devoted to providing the highest standards of quality service, technology, training, and education. With a rich history, legacy, and reputation for being an honest, hardworking name in the industry, Malachy has […]
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05/25/2021
With the help of XOi, SAM Service Slashed Their Service Order Second Truck Rolls by 52%
The Challenge: Before adopting XOi, SAM Service, Inc. was searching for a way to make their technicians’ workflow and notes more consistent across the board, as well as a way to create a clearer and candid communication channel with each of their valued customers. While initially implementing dESCO ESC software in hopes of achieving this […]
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04/21/2021
Heritage Home Service Case Study
Overview Founded in 1986 by brothers Steve and Craig Chartier, Heritage Home Service provides residential plumbing, heating, cooling and electric services to New Hampshire and Massachusetts. With a focus on being the service provider with the happiest customers, Heritage has revolutionized their business by putting each customer first. They take the time to learn exactly […]
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04/21/2021
Guardian Environmental Services Case Study
Overview Established in 1992, family owned, Guardian Environmental Services Ltd., provides HVAC services throughout the United Kingdom (UK). This group of highly trained engineers is committed to meeting and exceeding the expectations of every client. With a focus on high quality and tailored services, Guardian’s mission is to provide cost effective maintenance and installation solutions […]
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03/25/2021
Atlantic Constructors Case Study
Overview Founded in 1985, Atlantic Constructors, Inc. (ACI) is Central Virginia’s leading service and construction provider for commercial and industrial markets. XOi offers the ACI Richmond and Newport News Service/Special Projects Division a full range of self-performed services, helping ACI’s highly trained employees provide high-quality solutions and timely decisions to meet the needs of their […]
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03/17/2021
Vaughan Comfort Services Case Study
Overview Since 1937, Vaughan Comfort Services has served the South Jersey Community as a full-service HVAC and plumbing company with a commitment to providing services with quality, integrity, honesty, and accountability. It is because of this commitment, value, and service, that customers have maintained a long lasting relationship throughout the years. In order to improve […]
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02/12/2021
Comfort Systems USA Southwest Case Study
Overview Founded in 1962, Comfort Systems USA Southwest focuses on designing, building, and maintaining services in Arizona and New Mexico. With a primary focus on customer service and satisfaction, Comfort Systems Southwest places a large emphasis on honesty, integrity, and innovation in their work. In order to help their team deliver the highest level of […]
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01/21/2021
Bruni and Campisi Case Study
Overview Since 1979, Bruni & Campisi has provided homes with insulation, emergency air conditioning repair, and geothermal energy. This experienced and professional team of licensed and insured plumbers and HVAC technicians has maintained a reliable reputation dedicated to quality work and complete customer satisfaction. Since implementing the XOi Vision app, Bruni & Campisi has experienced […]
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12/18/2020
Atomatic Case Study
Overview Atomatic Mechanical Services was founded in 1945 to install, service & design HVAC for the residential new construction marketplace. With more than 75 years of experience, the company has grown and continues to provide the highest quality craftsmanship, innovative designs and reliable service to commercial, institutional, industrial and residential buildings and homes throughout the […]
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10/24/2023
Product Release: AI Work Summary, Bluon Parts Ordering, Multiple Contributors Per Job.
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09/27/2023
XOi and the Electrical Industry
XOi makes technicians look good.
The team at Mr. Electric of Huntsville know this first hand.
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