Ep. 24: Better Technology Equals Better Retention
The Talent Tackle Box Podcast welcomes back Aaron Salow, CEO of XOi Technologies, who joins the podcast to help us wrap our heads around the future of field services as they discuss the convergence of human expertise and cutting-edge technology. If you’ve ever wondered how AI and data collection can enhance the performance of technicians while simultaneously improving customer satisfaction, this episode is for you.
Aaron artfully bridges the gap between attracting and retaining top talent in an age dominated by tech-savvy workers. Learn how embracing technology, like XOi, not only makes a technician’s job more enjoyable but also empowers them to focus on their unique skills leading to better retention.
