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The Final Mile – Innovating Customer Care

Welcome to The Final Mile – XOi’s series about the trades, technology, and how we can help your field service business deliver the “final mile” of service.

In our inaugural episode, XOi’s Senior Engineer JP Cahalan has a candid conversation with Rob Winstel, the VP of Operations at the Perfection Group of Cincinnati, OH. For 75 years, Perfection Group has provided award-winning, energy-efficient building life cycle solutions that maximize technical and financial efficiency for industrial, commercial and institutional customers.

Listen as JP and Rob discuss how collecting data can optimize a Facility Services, Construction, HVAC, and/or Electrical company’s capital planning efforts and innovate the level of service you provide for your customers.


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