XOi has been named one of the 2023 Inc. 5000 companies. Read the news.

Field Service Knowledge Hub arrow Case Study

Case Study

Anthony Plumbing, Heating, Cooling & Electric Case Study
Anthony Plumbing, Heating, Cooling & Electric Case Study
Across the board, Anthony was able to track significant changes in lead turnover from last year to this year including an improvement internally from active XOi users versus slower adopters.
Read morearrow
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
JM Brennan discovered XOi and realized its potential to address their challenges. They were particularly drawn to XOi's custom workflows, which allowed them to easily create and tailor processes to their specific needs.
Read morearrow
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience.   Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
Read morearrow
Aire Serv of Knoxville Case Study
Aire Serv of Knoxville Case Study
With their team of highly trained technicians, Aire Serv of Knoxville proudly provides high quality HVAC installation, repairs, maintenance, AC replacement and furnace services to Knox and surrounding Counties.   Challenges When searching for a way to improve efficiency of communication between their service, sales, and install team, Aire Serv of Knoxville turned to XOi. […]
Read morearrow
Engineered Cooling Services
Engineered Cooling Services
Engineered Cooling Services provides HVAC Repair & Replacement, Operational Assessment, Planned Maintenance, Emergency Repair, Indoor Air Quality, Energy Optimization, Chiller Re-Tubing, Controls Division, Project & Design Retrofits, and Rental Program to the Southeast, Gulf Coast, Florida, Georgia, Alabama and Mississippi. They deliver value beyond an HVAC service agreement by helping reduce the cost and worry […]
Read morearrow
Aire Serv of Flower Mound Case Study
Aire Serv of Flower Mound Case Study
Aire Serv of Flower Mound, TX offers industry leading repair services for their customer’s heating and cooling needs. Their reputation for reliability and integrity stem from a strong work ethic and comprehensive knowledge in the field. All of the Flower Mound technicians are passionate about what they do and continuously train to offer fast, lasting […]
Read morearrow
Aire Serv of Southeast Georgia Case Study
Aire Serv of Southeast Georgia Case Study
Aire Serv of Southeast Georgia is a locally owned and operated heating and cooling service company with a history of excellence, customer service, and quality craftsmanship. The team specializes in HVAC service, replacement, and repair for both residential and commercial customers in Douglas, Waycross, Tifton, & surrounding cities in Southeast GA.   Challenges The team […]
Read morearrow
Aire Serv of East Central Minnesota Case Study
Aire Serv of East Central Minnesota Case Study
Aire Serv of East Central Minnesota is a locally owned and operated AC company with a team of certified heating and air conditioning technicians that are ready to tackle problems big and small. The team performs commercial and residential furnace and AC service in East Central MN.   Challenges The team at Aire Serv struggled […]
Read morearrow
Air Dynamics Case Study
Air Dynamics Case Study
For nearly 35 years, Air Dynamics has serviced customers in San Angelo, Texas. Today, they provide industry-leading heating & cooling services for nearly 4,000 people in the region.   Challenges The team at Air Dynamics was absolutely bogged down with manual processes. Technicians were wasting time having to manually input data — their process required […]
Read morearrow

Recommended Articles

Boosting the Bottom Line: Enhancing Field Service Profitability through Cost Savings
Boosting the Bottom Line: Enhancing Field Service Profitability through Cost Savings
How can a field service business categorize and consolidate profit vs. savings? Let’s walk through a few specific tactics.
Read morearrow
Product Release: AI Work Summary, Bluon Parts Ordering, Multiple Contributors Per Job.
Product Release: AI Work Summary, Bluon Parts Ordering, Multiple Contributors Per Job.
We've got 3 new game-changing, time-saving product enhancements rolling out this week: Parts Ordering, AI Work Summary, and Multiple Contributors Per Job.
Read morearrow
Enterprise Customer + Savings Infographic
Enterprise Customer + Savings Infographic
The XOi platform delivers continuous ROI as seen through one of our world-class OEM customers. Already exceeding last year’s savings in the first three quarters of 2023, XOi helped improve efficiency, uncover revenue, and improve asset records.
Read morearrow
View all Articlesarrow