MacDonald-Miller Case Study

As the Pacific Northwest’s top choice, design-built mechanical contractor, MacDonald-Miller Facility Solutions (MacMiller) takes pride in providing a safe and healthy environment for building occupants, as well as overall sustainability, excellent indoor air quality, and improved operations of existing and new facilities. With more than 1,000 employees, including 100 service technicians, MacMiller is a leader in design, retrofit, and service capabilities in the Pacific Northwest, counting Nike, Boeing, and Microsoft among its clients.

As an industry leader, MacMiller continuously looks for new and innovative ways to improve their service and stay ahead of the competition. To ensure continued success, company executives identified mobility and collaboration technology as two key growth drivers, and sought a technology solution that could improve their service offering and further differentiate the company from its competitors.