Northern and Southern California
SitelogIQ is a full-service facilities solution provider with 170 employees work in the field, and 55 technicians dedicated to the service business doing repair, maintenance, and warranty work serving the state of California. The company specializes in mechanical contracting, HVAC, and energy projects.
Although they initially purchased XOi to help technicians, the company realized many additional benefits, including increased customer transparency, more efficient workflows and processes, standardized lead handling workflow, expedited customer quote acceptance, new training material, and more.
“If we can show them rather than tell them, it gives them a nice verification,” explained Service Manager, Eric Yocum. “We’ve had some customers tell us right away that they want video on every future work order.”