Want to see more? View all of our case studies here.
Solving the Challenges of the Skilled Trades Gap & Improving Communication
In the latest installment of our kitchen equipment video series, Josh Zolin, CEO of Windy City Equipment, discusses the importance of utilizing technology to clearly showcase the quality of work performed at each job.
Tune in to the full discussion to learn more about:
How Josh got his start in the kitchen equipment industry
The impact new technologies are having on rising customer demands and expectations
Specific improvements WCE’s contractors have seen since adopting technology in the field
How internal technician-generated content has helped WCE build a knowledge base for their team
In part one of our kitchen equipment video series, Rich Malachy, CEO of Malachy Parts & Services, joins our own Cory Determann to discuss how video and mobile technology are transforming the way kitchen equipment service technicians deliver valuable service results and improve transparency and trust with customers.
Tune in to the full interview as we discuss:
How Rich got his start in the kitchen equipment service industry
The specific ways the kitchen equipment industry differs from other service industries
How Malachy Parts & Services is utilizing XOi to improve on the job processes
Specific ROI Malachy has seen since implementing XOi
How XOi can be utilized to improve technician training and troubleshooting while on the job
In today’s digital age, your customers and employees alike have grown accustomed to the advantages and conveniences of modern technologies.
Tune in to this excerpt from our discussion with Simon Thurstans, Managing Director, Guardian Environmental Services Ltd., to hear how Guardian is utilizing XOi’s Vision app to improve and modernize their training, recruitment, and overall service process.
With a focus on high quality and tailored services, Guardian Environmental Services Ltd. implemented the XOi Vision app to improve technical support and knowledge sharing amongst their clients and engineers.
In this clip, Simon Thurstans, Managing Director, shares a few key benefits Guardian has experienced since implementing XOi.
In the field, modern communication and technology platforms have been highly beneficial in assisting technicians on site when stuck on a difficult task or issue. Utilizing these tools to avoid a second truck roll, call back, or incomplete job is great for your business and your customers, but it’s also beneficial for the environment.
In this except from our discussion with Simon Thurstans, Managing Director, Guardian Environmental Services Ltd., we discuss how XOi’s Vision app can be utilized to make your business operations more environmentally friendly.