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12/18/2020
Atomatic Case Study
Overview Atomatic Mechanical Services was founded in 1945 to install, service & design HVAC for the residential new construction marketplace. With more than 75 years of experience, the company has grown and continues to provide the highest quality craftsmanship, innovative designs and reliable service to commercial, institutional, industrial and residential buildings and homes throughout the […]
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12/10/2020
Podcast: Contractor Cents with Ruth King, Aaron Salow, and Josh Zolin on Utilizing Technology to Improve the Bottom Line
Recently, we were thrilled to have our own Aaron Salow and Josh Zolin, CEO of Windy City Equipment Services and author of Blue Is the New White, join Ruth King on the Contractor Cents podcast.
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11/19/2020
Field Service Mythbusters: Tackling the Industry’s Most Common Myths (Recap)
Over the last few weeks, we’ve been devoted to sharing and crushing the common myths that have plagued the field service industry decades. We discuss these falsehoods in depth in our Field Service Mythbusters series. If you haven’t, be sure to check out parts one and two of the series.
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11/17/2020
Software Solutions Improve Closing Rate for HVAC Sales
From virtual reality to documenting jobs, software offers a myriad of solutions
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11/12/2020
Getting Technicians to Buy Into New HVAC Technology
Make sure that technology touches a felt need for your employees
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11/12/2020
Field Service MythBusters: Tackling the Industry’s Most Common Myths (Part 2)
When you’re in the field service industry, you’re absolutely smothered in piece after piece about the skilled trades gap. And everywhere you look there’s a scary new statistic about how the trades are doomed if we don’t do something about it. Ok...great. Point taken.
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11/10/2020
Greg Crumpton of Service Logic speaks on XOi
Greg Crumpton speaks to how XOi has helped his business and addressed the needs of the future in field service.
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11/05/2020
Field Service MythBusters: Tackling the Industry’s Most Common Myths (Part 1)
For decades, the field service industry has been plagued with stigmas and misconceptions that have been hard for technicians and field service professionals to shake.
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11/04/2020
Watts Case Study
Overview Founded by Loren Watts in 1999, Watts Heating and Cooling has grown to deliver expert HVAC service to multiple communities in the greater Portland area. They serve all of their clients needs by specializing in routine maintenance, general service needs, emergency repair, and complete system replacement. At Watts, they know delivering excellent customer service […]
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09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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07/19/2023
Aire Serv of Knoxville Case Study
With their team of highly trained technicians, Aire Serv of Knoxville proudly provides high quality HVAC installation, repairs, maintenance, AC replacement and furnace services to Knox and surrounding Counties. Challenges When searching for a way to improve efficiency of communication between their service, sales, and install team, Aire Serv of Knoxville turned to XOi. […]
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