When we first intro field service people to XOi, they get it. It’s easy to see immediate value as a CYA video capture tool. But, video is just the beginning. CEO Josh Zolin & Windy City Equipment techs are digging deep, and using XOi to isolate the most common problems on any piece of equipment the team is sent to work on.
By dissecting every word spoken, decoding model numbers, and tracking equipment ages, XOi has opened up an entire world of opportunity, efficiency, automation, and insights.