Ultimate transparency. Seamless communication. Better customer experience.
W. Soule’s cloud-based Visual Intelligence platform leverages photos and videos to seamlessly provide both technicians and facility managers an easy-to-digest overview of maintenance status, repairs, and recommendations.
W. Soule technicians use video to walk through a summary of outcomes from service requests, providing insights into equipment status, and sharing any further recommendations for repairs and preventative maintenance.
Video and photos, combined with supporting PDF manuals and equipment specifications, are stored in a single database and accessible through shared web-links.
All visual content is intelligently tagged within the database and made available through easy-to-share web-links delivered to you. No tedious data exchanges or security complications to worry about.
Receive video and photo reports via text message, email, and/or right inside your service receipt. Something specific you want to see monitored in your updates? Just let us know, and we’ll make that part of your deliverable.
