
Revenue is hidden in your asset data. XOi uncovers it.
Most commercial service organizations are already capturing equipment and service data.
What they often can’t see is where that data turns into revenue.
XOi helps teams:
- Identify replacement opportunities before they’re missed
- Catch risk before it escalates
- Prioritize the right customer planning conversations
- Turn service activity into future work
Uncover opportunities earlier, accelerate quote turnaround, and drive more pull-through work from every service call.
Most organizations still struggle to clearly understand what’s happening across their asset base.
Disconnected systems, technician notes, spreadsheets, and inconsistent documentation make it difficult to:
- Spot replacement opportunities
- Identify operational risk
- Know when planning conversations should happen
- See where future revenue is tied to service activity
As a result:
Opportunities are missed in the field
Quote turnaround slows down
Risk goes unnoticed until it becomes urgent
Planning stays reactive instead of proactive
What the industry is experiencing
Based on a recent industry session with commercial service contractors:
Revenue opportunities
of contractors believe they’re leaving revenue opportunities in the field
Turnaround times
report quote turnaround times greater than 24 hours
Pull-through work
say pull-through work happens outside their FSM
Organizations that see opportunities earlier are generating more pull-through work and planning more proactively.
What leading organizations do differently
Top-performing service organizations don’t wait for opportunities to surface. They identify them earlier.
With better insight into their asset base, teams can:
Identify replacement needs sooner

Prioritize the right customer conversations
Flag risk before it becomes urgent
Connect service activity directly to future revenue

Why this matters now
Electrification mandates. Refrigerant phase-downs. Aging infrastructure. Workforce shortages.
Commercial service organizations are being pushed to make faster, higher-stakes decisions about equipment, risk, and planning.
The organizations pulling ahead are building clearer visibility into their asset base now so they can stay ahead of what’s coming next.

