XOi and Penta help contractors continue delivering essential services

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XOi and Penta Technologies Integrate Platforms to Streamline Contractor Operations

XOi Technologies and Penta Technologies have announced a new integration designed to help specialty contractors improve operational efficiency, enhance field communication, and gain greater visibility into critical jobsite information.

The partnership combines XOi's technician enablement platform with Penta's comprehensive enterprise software, creating a connected solution that supports contractors from the field to the back office.

Connecting Field and Office Operations

The integration provides contractors with streamlined access to essential operational tools and information, helping eliminate communication gaps and improve workflow efficiency.

By connecting technician-generated jobsite data with enterprise management systems, contractors can gain a more complete view of their operations while reducing administrative complexity.

The integrated experience allows organizations to better manage information across field service, project management, accounting, and business operations.

Enhancing Technician Productivity

XOi's platform equips technicians with tools to capture, organize, and communicate critical jobsite information in real time.

Technicians can:

• Document equipment conditions through photos and videos
• Access equipment information and service history
• Launch remote support sessions from the field
• Capture valuable operational data
• Improve communication with office teams and customers

These capabilities help technicians complete work more efficiently while improving transparency throughout the service process.

Combining Enterprise Management and Field Intelligence

Penta's enterprise software platform helps construction, engineering, and service organizations manage complex business operations through integrated tools and workflows.

Through the integration, contractors gain access to capabilities including:

Enterprise Operations

• Multi-company management
• Financial and operational reporting
• Workflow automation
• Document management and imaging

Field Service Management

• Mobile field operations
• Service management
• Resource coordination
• Project and operational visibility

Together, the platforms create a more connected ecosystem that helps organizations make better decisions and operate more effectively.

Supporting Contractors Through Industry Challenges

As contractors continue to navigate workforce shortages, operational complexity, and growing customer expectations, technology plays an increasingly important role in improving efficiency and scalability.

The integration between XOi and Penta is designed to reduce friction between field and office teams while providing contractors with the tools they need to maintain high levels of service quality.

"Our customers have proven that their skills and services are essential, so we consider it essential for us to do whatever we can to help them work more efficiently," said Aaron Salow, Founder and CEO of XOi. "With immediate, easy-to-navigate access to XOi's visual documentation and real-time remote video support, along with Penta's comprehensive enterprise technology, contractors have the end-to-end solution they need."

Empowering Contractors to Focus on What Matters Most

By automating administrative processes and improving access to critical information, both companies aim to help contractors spend less time managing systems and more time serving customers.

"Our customers are at their best when they're out in the field or on a jobsite," said Bill Wagner, President of Penta Technologies. "We look for every opportunity to streamline the management and workflow tasks that take up their time and pull their attention away so they can focus on the details of the work they're trained to do."

The integration supports this goal by creating a more seamless flow of information between technicians, managers, and business stakeholders.

Driving Better Outcomes Through Connected Technology

By combining field intelligence with enterprise business management, XOi and Penta help contractors improve visibility, strengthen communication, and make more informed operational decisions.

The partnership reflects both companies' commitment to providing contractors with modern technology solutions that support long-term growth, operational excellence, and exceptional customer service.

About XOi

XOi is the system of record for field service data collection and indexing, helping contractors improve technician performance, streamline workflows, and create actionable operational intelligence through visual documentation, workflow automation, remote support, and equipment data management.

About Penta Technologies

Penta Technologies provides comprehensive enterprise software solutions for commercial and industrial contractors across North America. For more than 35 years, Penta has helped construction, engineering, and service organizations improve operational efficiency, strengthen business performance, and better serve customers through integrated ERP and field service management technology.

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