Do the job right the first time
XOi gives technicians the information and workflows they need to complete work accurately, document it consistently, and keep everyone aligned.
Work slows down without the right information
Technicians are expected to complete complex work while capturing details and communicating results. But without clear workflows and access to the right information work becomes inconsistent in the field, and difficult for the office and customer to trust.
Inconsistent execution
Work varies by technician, leading to missed steps, gaps in documentation, and unpredictable outcomes.
Incomplete documentation
Details, photos, and notes are missed or captured inconsistently, making it difficult for others to understand what was done.
Knowledge stays with senior techs
Troubleshooting depends on experience, creating bottlenecks and limiting how quickly work can be completed.
Limited access to information
Technicians don’t have the service history, manuals, or context they need on site, making work harder and slower to complete.
Give technicians the structure and information to get the job right
XOi structures how work is done in the field. Technicians scan a dataplate, access equipment history and manuals, and follow guided workflows to complete and document every step. As work is captured, AI generates clear summaries so everyone understands what was done and what’s next.
Scan and access complete equipment information
Scan a dataplate to instantly identify the asset and access service history, manuals, service bulletins, and enriched equipment details directly in the field.
Follow guided workflows with built-in context
Complete work through structured workflows that guide each step of the job, while giving technicians the information they need without relying on memory or manual processes.
Capture work and generate usable output
Capture photos, videos, and notes as work is performed, while AI generates clear summaries and customer-ready reports that can be acted on immediately.
Everything built on the same asset data foundation
Complete, structured asset data doesn’t stop at capture. It powers a connected system where every team and workflow builds on the same foundation. Each interaction adds more detail to each asset record, making the data more accurate, complete, and useful over time.
Customer proof
What our customers say about us.
Help your team get the job done right
See how XOi helps your technicians follow consistent workflows, capture complete documentation, and give your team the information they need.
