XOi is a high performer on G2's fall 2023 report.

XOi Recognized as a High Performer in G2's Fall 2023 Field Service Management Rankings

XOi Technologies has been recognized as a High Performer in G2's Fall 2023 Field Service Management Report, earning multiple distinctions based on verified customer reviews and user satisfaction ratings.

The recognition highlights XOi's ongoing commitment to helping contractors improve operational efficiency, empower technicians, and deliver exceptional customer experiences through innovative field service technology.

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Recognized by Customers Across Multiple Categories

In addition to earning High Performer status, XOi received recognition in several key categories that reflect the overall customer experience.

Fall 2023 G2 Awards

• High Performer
• Easiest Admin
• Best Support
• Easiest to Do Business With
• Easiest Setup

These awards are based on direct feedback from customers and reflect the platform's ease of use, implementation experience, and overall value for field service organizations.

A Trusted Platform for Field Service Organizations

G2 rankings are driven by verified user reviews and customer satisfaction scores, providing valuable insight into how software performs in real-world environments.

The recognition reinforces XOi's position as a trusted technology partner for contractors seeking to improve technician productivity, streamline communication, and capture valuable field service data.

Organizations using XOi benefit from tools that help technicians:

• Document work through photos and videos
• Access equipment information and service history
• Improve communication between field and office teams
• Capture critical operational data
• Deliver greater transparency to customers

Helping Contractors Work Smarter

As workforce challenges and customer expectations continue to evolve, field service organizations increasingly rely on technology to improve efficiency and maximize technician effectiveness.

XOi's platform was designed to support technicians throughout the service lifecycle by providing access to the information, workflows, and support resources needed to complete work more efficiently and consistently.

The company's continued recognition on G2 reflects the impact these tools have on contractors across the industry.

Recognition in the Field Service Management Category

XOi continues to be recognized among leading Field Service Management solutions, earning strong marks for usability, customer satisfaction, implementation experience, and ongoing support.

The company's focus on technician enablement, operational intelligence, and customer transparency has helped organizations improve performance while building stronger relationships with customers.

Why Customer Reviews Matter

Unlike analyst-based rankings, G2 awards are driven directly by customer feedback.

These rankings provide an authentic view of how software performs in day-to-day operations and highlight the experiences of contractors, technicians, managers, and business leaders who use the platform every day.

The Fall 2023 report demonstrates XOi's continued success in delivering a platform that customers find easy to implement, easy to manage, and valuable to their operations.

Explore the Top Field Service Management Solutions

G2's Field Service Management rankings evaluate software products based on customer satisfaction, ease of use, support quality, and overall user experience.

XOi is proud to be recognized among the industry's top-rated solutions and remains committed to helping contractors leverage technology to improve productivity, strengthen customer relationships, and drive long-term growth.

Check out G2's Top 20 Field Service Management Software rankings to see how XOi compares among the industry's leading platforms.

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