XOi is a momentum leader on G2's summer 2024 report.

02 Jul 2024
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Key Takeaways

XOi earns Momentum Leader status on G2's Summer 2024 Report, reflecting the platform's accelerating adoption and satisfaction growth among field service contractors across HVAC, plumbing, electrical, and commercial service categories.

Momentum Leader on G2

G2's Momentum Leader designation reflects XOi's accelerating adoption rate and rising user satisfaction as more contractors discover the platform's value.

Momentum built on outcomes

Gaining Momentum Leader status requires both satisfaction and growth — a combination that reflects XOi's ability to deliver results at scale.

Table of contents

XOi Earns Recognition in G2 Summer Reports

The latest G2 Summer Reports recognized XOi as a Momentum Leader, along with additional badges highlighting strong customer satisfaction and platform usability.

These recognitions reflect user feedback on the platform’s ease of use, support experience, and overall impact on field service workflows.

Key Recognition Highlights

XOi received multiple distinctions in the report, including:

  • Momentum Leader
  • Best Support
  • Easiest to Do Business With
  • Easiest Admin
  • High Performer
  • Easiest Setup

These categories reflect strong user adoption and satisfaction across different customer segments.

Customer Feedback and Experience

Users highlighted the platform’s impact on managing field service operations more efficiently.

One service coordinator, Alyssa M., shared that using XOi transformed how their organization manages work orders, including:

  • Repair and service calls
  • Recommended repairs
  • Safety tracking
  • Refrigerant tracking

The feedback emphasizes improved accuracy, efficiency, and ease of workflow management.

Platform Value for Field Service Teams

XOi is designed to support contractors and technicians with tools that streamline daily operations.

Key capabilities include:

  • Work order management
  • Visual documentation and job tracking
  • Equipment and service history access
  • Safety and compliance tracking
  • AI-supported field insights

The platform focuses on improving productivity, transparency, and service consistency.

About XOi

XOi provides technician-first smart technology for commercial and residential field service organizations.

Its software helps teams:

  • Improve jobsite efficiency
  • Enhance customer communication
  • Centralize equipment data
  • Reduce operational friction through automation and AI

Visit: XOi

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