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XOi is a powerful jobsite tool that connects people, from all parts of the field service ecosystem, with the equipment they service.
Customer Stories
Take a deep dive into the world’s leading technology for field service teams.

09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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07/19/2023
Aire Serv of Knoxville Case Study
With their team of highly trained technicians, Aire Serv of Knoxville proudly provides high quality HVAC installation, repairs, maintenance, AC replacement and furnace services to Knox and surrounding Counties. Challenges When searching for a way to improve efficiency of communication between their service, sales, and install team, Aire Serv of Knoxville turned to XOi. […]
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