The SaaS reset is forcing teams to rethink what software actually delivers. As tools are cut and stacks are simplified, the divide is becoming clear: software built on weak, fragmented data is being removed, while systems grounded in structured, usable data are becoming essential. This shift is redefining where value lives—and which platforms actually matter.

Most organizations believe they have asset data, but it breaks down when they try to use it at scale. Fragmented formats, inconsistent structure, and manual interpretation make it difficult to trust or act on. This piece explains why asset data fails and what it takes to turn it into something teams can actually use.

Verantum and XOi partner to connect building data with jobsite asset intelligence, giving operators a clearer view of system health to detect issues earlier and reduce downtime.

In this guide, we’ll provide you with an alternative to today’s process, and show you how the use of data‑focused and intelligent technology is the key to getting your equipment details in order.

XOi has been recognized with the Best for Customer Satisfaction distinction for field service management software by Software Advice in 2026. The rating reflects what verified users in the skilled trades say about their experience—consistent follow-through, responsive partnership, and a solution built around the people doing the work.

What started as a five-person operation in a $250-a-month Germantown rental is now a 140-plus employee company with a headquarters in Nashville's Gulch. XOi CEO Aaron Salow shares what the move means—and why Nashville remains central to where the company is headed.

May 12 -14 | Niagara Falls, ON

In Episode 2 of Talking Out of Our Assets, JP Cahalan is joined by Ryan Martineau of XOi and Tiffany Jahangiri of Harris to discuss how AI is impacting sales in the skilled trades. The conversation explores using AI for research, coaching, and productivity—while reinforcing why trust, personalization, and human judgment remain essential to winning and retaining customers.

Sales teams are leaving margin on the table by working with incomplete, siloed equipment records. Drawing on data from over 1,000 customers and a decade of field insights, here are five proven ways to use equipment data to quote faster, protect margin, and lead smarter capital planning conversations with your customers.