Aaron Salow on Contractor Cents: How to Increase Billable Hours

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Improving Technician Efficiency and Reducing Unbillable Field Time

In Contractor Cents, host Ruth King speaks with XOi CEO Aaron Salow about strategies for improving technician efficiency in the skilled trades. The discussion focuses on how contractors can make better use of time in the field by reducing unbillable hours and streamlining day-to-day workflows. Aaron introduces a new integration between XOi and Bluon, aimed at helping technicians work more efficiently by minimizing wasted time and improving access to information. The conversation also touches on broader industry debates around AI, including its role in field service operations and how it should be applied in practical, value-driven ways.

Service

Recruiting & Retention

Published On

October 2023

Hosts

Ruth King

Duration

minutes

What you’ll discover

More billable hours without more headcount

Aaron Salow explains how reducing administrative work increases billable time.

Reduce admin, increase field time

Reducing time spent on documentation allows technicians to focus on billable work.

Callbacks and re-services destroy margins

Consistent workflows reduce callbacks and improve overall service performance.

Surface revenue from the data you already have

Captured data reveals opportunities that can be acted on quickly.

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Improving Technician Efficiency and Reducing Unbillable Time

We know that we can’t “save time.” But what if you could help technicians be more efficient, making the time they have more productive and billable?

XOi CEO Aaron Salow is back on the Contractor Cents podcast with Ruth King. XOi has a new integration with Bluon that will bring workflow improvements and decrease wasted time—those pesky unbillable hours that cost you.