Podcast: Contractor Cents with Ruth King & John Cahalan on XOi's Field Service Technology

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How Intelligent Field Service Technology Improves Contractor Profitability

In Contractor Cents, host Ruth King, a well-known coach and advisor to contractors, sits down with XOi co-founder John Cahalan to discuss how technology is reshaping profitability in the skilled trades. The conversation explores the origins of XOi and how industry challenges—particularly the skilled labor gap—helped shape its development. John shares insights into how contractors are leveraging intelligent field service tools to streamline operations, reduce inefficiencies, and improve financial outcomes. The discussion also highlights real-world examples of how better data, communication, and workflow visibility can help service businesses save time and money while strengthening overall performance.

Asset Intelligence

AI Efficiency

Published On

December 2019

Hosts

Ruth King

Duration

minutes

What you’ll discover

Field service tech that works

Aaron Salow discusses how connected tools expand what contractors can deliver to customers.

What XOi does in one job

A single service interaction can capture data, guide the work, and produce a complete record for the customer.

AI work summaries save real time

Automated summaries reduce the time technicians spend documenting work after each job.

Your data tells a story

Field data builds the foundation for better decisions across the business.

Watch now

XOi Featured on Contractor Cents Podcast

“The Profitability Master” Ruth King sits down with John Cahalan, co-founder of XOi Technologies, to talk intelligent field service technology and its effectiveness.

Discussing Profitability and Skilled Trades Challenges

As a serial entrepreneur, Ruth is best known for coaching, training, and supporting contractors to help them achieve their business goals and maximize profitability.

John shares his experience with the skilled trades gap and how its impact led to the creation of XOi as a solution.

How Contractors Are Leveraging XOi

Ruth has clients using the XOi platform, so she and John chat about the ways they and other contractors are leveraging it to boost efficiency, save time and money, and ultimately improve their bottom lines.

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