New hires and promotions reflect XOi's commitment to contractor success in 2021

11 Mar 2021
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Key Takeaways

XOi reaffirms its commitment to contractor success in 2021 with new capabilities, partnerships, and resources designed to help field service companies navigate a challenging year and build operational momentum for the recovery ahead.

Committed to contractor success

XOi's 2021 roadmap prioritizes the tools and partnerships that give contractors the operational advantage they need in a demanding service environment.

Built for the road ahead

New capabilities and expanded integrations reflect XOi's ongoing investment in solutions that deliver measurable value for contractors across every trade.

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XOi Expands Team to Support Continued Growth and Innovation

XOi Technologies is strengthening its customer success, engineering, product, and account management teams through a combination of strategic new hires and internal promotions. These investments position the company to build on its momentum and continue delivering industry-leading technology and support to residential and commercial contractors.

As contractors face evolving operational challenges and increasing demand for digital solutions, XOi remains focused on helping service professionals work more efficiently, improve communication, and deliver exceptional customer experiences.

Investing in the Future of Field Service

According to XOi Founder and CEO Aaron Salow, the field service industry was already undergoing significant transformation before 2020, and the events of the past year accelerated the need for modern technology solutions.

Remote support capabilities, automated workflows, and digital job documentation have become essential tools for contractors looking to maintain productivity, improve safety, and meet changing customer expectations.

As demand for these solutions continues to grow, XOi is expanding its team to better support customers and accelerate product innovation.

New Team Members Joining XOi

XOi welcomed several new professionals across engineering, customer success, sales, support, and marketing roles, including:

Engineering & Technical Support

  • Victor Castellanos, Senior Back End Engineer
  • Tom Tang, Back End Engineer
  • Corbin Roth, Support Engineer
  • Bob Wandtke, HVAC Technician Support Specialist

Customer Success

  • Anthony Howard, Customer Success Manager
  • Lindsay King, Customer Success Manager
  • Adam Weigle, Customer Success Manager

Sales & Account Management

  • Cory Petermann, Account Executive
  • Adam Smith-Toomey, Account Executive

Marketing

  • Tyler Salyer, Marketing Manager

Internal Promotions and Leadership Growth

XOi also recognized several team members with new leadership and strategic roles as part of its continued growth initiative.

Recent Promotions

  • Christie Cagney, Enterprise Marketing Manager
  • Jon Jackson, Director of Customer Support
  • Nekotia Jones, Reporting Engineer
  • Cydney Myers, Communications and Product Marketing Manager
  • Mark Padgett, Business Development Team Leader
  • Dustin Young, Sales Engineer

Supporting Contractors with Best-in-Class Service

XOi's continued investment in people reflects the company's commitment to delivering exceptional support and long-term value to contractors across the industry.

"We're committed to ensuring that contractors get the best possible experience with XOi," said Aaron Salow, Founder and CEO of XOi. "With these new hires and advancements, we have the ability to strengthen our relationships with the men and women who depend on XOi, ensuring they have access to the hands-on support and service they expect and need."

About XOi

XOi provides a complete communication and field service intelligence platform that helps contractors improve productivity, capture critical jobsite data, access equipment documentation, and deliver greater transparency to customers through photo and video documentation.

The platform empowers technicians with tools for remote support, digital workflows, and knowledge sharing, helping service organizations operate more efficiently and make better decisions in the field.

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