Aaron Salow visits Contractor Cents - Episode 264 - Summer Is Coming Soon

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Using Video and Training Strategies to Improve Field Efficiency

In this episode, host Ruth King speaks with XOi CEO Aaron Salow about how field service organizations can approach training and efficiency during the busy summer season. The discussion focuses on practical ways to keep technicians supported and productive when demand is high. Aaron explains how video documentation can play a key role in helping technicians quickly diagnose problems, resolve issues in the field, and communicate more effectively with customers. The conversation also highlights how targeted, on-the-job training approaches can improve responsiveness and reduce delays, ultimately strengthening overall service performance during peak operational periods.

Service

Jobsite Productivity

Episode Number

264

Published On

April 2023

Hosts

Ruth King

Duration

minutes

Listen On

What you’ll discover

Get your team ready for the summer rush

Aaron Salow shares strategies for preparing teams ahead of peak season demand.

Prepare before the rush hits

Preparation during slower periods leads to stronger performance during peak demand.

Training during downtime pays dividends

Training before peak demand helps teams perform more effectively when volume increases.

Technology increases jobsite productivity

Better tools help technicians complete more work without sacrificing quality.

Watch now

Summer Training and Field Efficiency Strategies

Summer is coming soon. What type of training is productive in the summer? How can you use video evidence to quickly help technicians diagnose and solve problems? How about customer questions?

Featured Conversation with Aaron Salow

Aaron Salow joins host Ruth King to give you the answers to these questions and more. Listen to the podcast on Podbean, Apple Podcasts or wherever you listen.

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