How to Empower Your Techs ft. Aaron Salow

Share this post

How Field Service Technology is Driving Adaptation and Growth

In XOi’s second virtual trade show, Field Service Technology: How to Adapt When the Status Quo Isn’t Cutting It, industry leaders come together to explore how the skilled trades are evolving in response to changing operational demands. The discussion focuses on how technology is enabling field service organizations to adapt more effectively in a rapidly shifting environment. In this excerpt, XOi CEO Aaron Salow highlights the importance of empowering technicians through practical, easy-to-use technology that enhances productivity and supports business growth. The conversation emphasizes how digital tools can help organizations navigate a “new normal,” improve service delivery, and strengthen overall operational resilience in the field service industry.

Service

Training & Support

Published On

September 2020

Hosts

XOi

Duration

minutes

What you’ll discover

Empowered technicians change everything

Aaron Salow outlines what technician empowerment looks like with the right tools and support.

Empowerment starts with the right tools

Access to history and support helps technicians solve problems that would otherwise require a return visit.

Knowledge should follow the technician

Access to manuals and job history on site helps technicians work with more confidence.

Green techs can perform like vets

With the right support, newer technicians can perform at a higher level much earlier.

Watch now

Field Service Technology Virtual Trade Show

Last month, XOi partnered with leaders across the field service industry for our second virtual trade show, Field Service Technology: How to Adapt When the Status Quo Isn’t Cutting It.

Empowering Technicians Through Technology

In this excerpt from the online event, our own Aaron Salow discusses the benefits of utilizing technology to empower technicians and grow your business as we adapt to a new normal.