Toolbox for the Trades Podcast: Superhero Technicians: Supplying the Best Tools for the Job

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Supplying the Right Tools for Modern Field Service Success

In this episode of Toolbox for the Trades, produced by ServiceTitan, XOi CEO Aaron Salow joins host Jackie Aubel to explore how technology and innovation are shaping the future of skilled trades work. The discussion centers on the idea that empowering technicians with the right tools directly impacts productivity, service quality, and long-term industry growth. Aaron shares insights on what it means to truly support field technicians, emphasizing that effective tools must align with real-world jobsite needs. The conversation highlights how thoughtful technology design can reduce friction in daily workflows and enable technicians to focus more on delivering high-quality service, ultimately strengthening the entire field service ecosystem.

Service

Training & Support

Published On

May 2022

Hosts

Jackie Aubel

Duration

minutes

Listen On

What you’ll discover

Give your technicians superhero capabilities

Aaron Salow explains how better tools help technicians perform at a higher level on every job.

Technology as a force multiplier

The right tools help technicians work more efficiently without changing the fundamentals of the job.

Equip the team you have

Improving performance comes from supporting the team you already have with better tools.

Customer experience is the competitive moat

Prepared, well-documented work creates a service experience that is hard to replicate.

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XOi Featured on “Toolbox for the Trades” Podcast

Aaron Salow recently joined ServiceTitan’s Jackie Aubel as part of Season 5 of the “Toolbox for the Trades” podcast. The conversation includes Salow’s thoughts on supplying the best tools for the job.