Visually documenting each job increases credibility and transparency with customers.
Ready to transform your plumbing & mechanical business?
Service teams trust in XOi to get the job done right.
XOi users see a 20% increase in close rates
A 10% reduction in average time to complete a job
And a 40% decrease in second truck rolls
How XOi Helps
For plumbing companies, XOi provides a technology-first solution to increase productivity.
Create Customer Trust
Enhance Real-Time Diagnostics
XOi’s Knowledge Base provides instant access to thousands of manuals, documents, and training resources.
Create Consistency on Every Job, Every Time, From Every Tech
Techs follow standardized workflows and leave little room for error on the job.
Plays nicely with all the tools you already use.
XOi partners with the best in the business.
Seamlessly integrate all the tools your teams use today—and tomorrow.
WATCH: Wayne Gibson of Riddleberger Brothers, Inc. discusses how XOi has helped his techs communicate with customers.
XOi in the News
Take a deep dive into the world’s leading technology for field service teams.
03/12/2026
XOi expands commercial kitchen intelligence with 7,000+ cold-side models
XOi has expanded its commercial kitchen coverage with the release of 7,000+ newly enriched cold-side models — a meaningful milestone in the growth of XOi’s enrichment database. With this release, XOi now supports 85,000+ unique models across 150+ manufacturers and 22 asset types, strengthening visibility across the full commercial kitchen ecosystem.
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03/11/2026
Talking Out Our Assets | Ep. 2: Can AI and the Sales Guy Get Along?
In Episode 2 of Talking Out of Our Assets, JP Cahalan is joined by Ryan Martineau of XOi and Tiffany Jahangiri of Harris to discuss how AI is impacting sales in the skilled trades. The conversation explores using AI for research, coaching, and productivity—while reinforcing why trust, personalization, and human judgment remain essential to winning and retaining customers.
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03/03/2026
Why Equipment Data is the Key to Sales Success
Sales teams are leaving margin on the table by working with incomplete, siloed equipment records. Drawing on data from over 1,000 customers and a decade of field insights, here are five proven ways to use equipment data to quote faster, protect margin, and lead smarter capital planning conversations with your customers.
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XOi for Plumbing & Mechanical
Contact us today to learn how XOi can support your team.