New Industry Report Explores How Contractors and Data Technology Are Responding to America's Construction Boom

17 Aug 2026
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Key Takeaways

The report concludes that organizations investing in industrialized construction and connected operational data today will be better equipped to improve asset performance, strengthen decision-making, and adapt to changing market demands.

Industrialized construction supports long-term growth

Harris' sustained investment in industrialized construction demonstrates how standardized, scalable operating models help contractors meet increasing infrastructure demand while maintaining quality and consistency.

Operational data strengthens the asset lifecycle

Connected asset data creates opportunities for continuous improvement across planning, service, and maintenance, enabling organizations to make more informed decisions and prepare for the future of the built world.

Table of contents

Harris and XOi examine how industrialized construction and operational data offer complementary approaches to preparing for the industry's next phase of growth.

XOi, a data intelligence company for the field service industry, has released a new industry report with contributions from Harris, a leading national mechanical contractor. 

XOi currently partners with Harris on post-construction service and maintenance work. In the report, titled How Field Service Solution Providers and Data Tools Future-Proof Our Industry for Change Before It Changes Us, XOi explores the future-state of advanced data capture, and the effect it should have early on in field service projects, including preconstruction and construction, to support ongoing infrastructure, budget, scope, and scheduling needs. Harris' contributions explore their long-term investment in industrialized construction as an operating model that enables contractors to meet those demands, while supporting the argument that Investment in scalable operating models supported by strong data foundations drive innovation and prepare organizations for the next phase of industry growth.

"Our strategy has always centered on delivering certainty for our customers," said Bob Swanger, Executive Vice President, Service + Building Automation, Harris “Industrialized construction has been a deliberate part of that strategy, grounded in productization, advanced manufacturing and supply chain. That long-term approach positioned us to meet growing demand while maintaining the quality and consistency our customers expect.”

Among its key findings, the report concludes: 

  • Industrialized construction is becoming essential to meeting growing infrastructure demand.
  • Harris' long-term investment in industrialized construction positioned the company to meet today's market demands.
  • Operational data has the potential to strengthen continuous improvement across the asset lifecycle.
  • Standardized processes and strong data foundations will help organizations prepare for the next generation of construction innovation.

“As operational data becomes more connected across the asset lifecycle, every project has the potential to generate intelligence that improves future decisions,” said XOi CEO Aaron Salow. “Organizations investing in those data foundations today will be best positioned to continuously improve as technologies and customer expectations evolve.”

Read the full report here

About Harris
Harris is a leading national mechanical contractor specializing in design and engineering, construction, building automation, service, manufacturing, conveyors and end-to-end building systems. Since opening their doors in 1948 in St. Paul, Minnesota, they have grown to 21 regional offices and more than 4,000 employees.

About XOi

XOi, the only data intelligence solution for the asset lifecycle, is purpose-built for the field service industry. XOi acquires, enriches, and surfaces asset data, connecting and delivering the right information to the right person at the right time. XOi empowers technicians, manufacturers, distributors, service providers,  asset owners, and CMMS technology providers to reduce costs, grow revenue, and increase uptime. It's the intelligence that keeps the world running™.

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