XOi continues investment in field service technology with new sales promotions
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Key Takeaways
XOi continues its investment in field service technology with new sales promotions designed to help contractors access the platform's full capabilities at a lower barrier to entry — accelerating adoption across HVAC, plumbing, electrical, and MEP.
Lower barrier, higher value
New sales promotions make it easier for contractors to access XOi's full platform — ensuring more service teams can benefit from field intelligence tools.
Built for every contractor
XOi's commitment to contractor success includes making its technology accessible to companies of every size — from independent operators to enterprise chains.
Sales Team Promotions at XOi
XOi announced the promotion of two sales professionals—Enterprise Account Executive Austin Piazza and Account Executive Lindsey Fisher—as part of its continued expansion in the field service technology market.
These promotions reflect the company’s ongoing investment in strengthening customer relationships and supporting contractors in the skilled trades.
Strengthening Contractor Relationships and Market Education
In their new roles, both Piazza and Fisher will focus on:
- Developing and strengthening customer relationships
- Educating contractors on XOi’s platform capabilities
- Supporting business growth for field service organizations
- Expanding awareness of technology solutions for the skilled trades
Their work supports XOi’s broader mission of helping contractors close the skilled labor gap.
Executive Perspective on Sales Leadership
XOi founder and CEO Aaron Salow emphasized the importance of the sales organization in connecting technology with field service professionals.
He noted that strong sales leadership helps ensure that contractors and technicians can effectively adopt and benefit from the platform’s capabilities.
Enterprise Account Executive: Austin Piazza
Austin Piazza, a University of Alabama graduate, joined XOi in 2019.
In his role as Enterprise Account Executive, he focuses on:
- Working with large enterprise customers
- Aligning software solutions with business needs
- Helping contractors improve operational efficiency and revenue outcomes
He brings more than a decade of experience in management, technology, and business development.
Account Executive: Lindsey Fisher
Lindsey Fisher, also a University of Alabama graduate, joined XOi in 2020.
She brings extensive SaaS and technology sales experience and will continue to support contractor adoption of XOi solutions.
Her focus includes:
- Delivering measurable customer outcomes
- Supporting contractor efficiency improvements
- Addressing workforce and labor challenges in the trades
Platform Impact on Field Service Operations
XOi provides contractors with tools that connect field technicians, office teams, and equipment data.
Core capabilities include:
- Remote support and troubleshooting
- Visual jobsite documentation
- Training and knowledge resources
- Asset and workflow management tools
- AI-powered operational insights
Reported customer outcomes include:
- 20% reduction in task completion time
- $1.4 million in additional contract revenue
- 40% reduction in second truck rolls
About XOi
XOi develops technician-first smart technology for commercial and residential field service organizations.
Its platform is designed to:
- Connect people, equipment, and job data
- Improve technician productivity
- Increase operational transparency
- Support revenue growth through actionable insights
Visit: XOi
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