Podcast: Contractor Cents with Ruth King & Aaron Salow on Remote Service & Sales Calls

In Contractor Cents, host Ruth King speaks with XOi CEO Aaron Salow about how contractors are responding to the challenges brought on by the COVID-19 pandemic. The discussion focuses on how technology is enabling safer, more flexible field service operations during a time of rapid change. Aaron shares how tools such as photo and video documentation and real-time remote support are helping contractors maintain communication with technicians and customers while reducing physical contact. The episode highlights real-world examples of how XOi users are adapting their workflows to continue delivering service effectively and safely. The conversation reinforces a broader theme of adaptability as a key driver of resilience in the skilled trades.