XOi launches new website to showcase exclusive suite of tech-enablement solutions

Product Launch: Updated Platform and Website from XOi

XOi announced the launch of an updated website and an enhanced digital platform designed to help field service contractors improve efficiency, revenue generation, and operational visibility.

The rollout introduces expanded tech-enablement tools aimed at HVAC, mechanical, electrical, plumbing, construction, and other field service industries.

New Digital Platform for Field Service Teams

The updated platform is designed to support both current and next-generation field service professionals with tools that include:

• Smart diagnostics and equipment intelligence
• Data analytics and performance insights
• Live virtual support and training
• AI-powered workflow assistance

These capabilities are intended to improve decision-making and streamline field operations.

Website Redesign at XOi

The redesigned XOi Website provides a more streamlined overview of the platform and its applications for contractors and service organizations.

It highlights how XOi supports:

• Field technicians
• Business owners
• Multi-location service organizations
• Equipment manufacturers and ecosystem partners

Key Platform Capabilities

XOi emphasizes three core solution areas:

Data Collection and Equipment Intelligence

Technicians can capture dataplate images to automatically generate:

• Equipment history
• OEM specifications
• Service documentation
• Contextual jobsite insights

Real-Time Operational Insights

The platform transforms field data into analytics that help leaders:

• Identify efficiency trends
• Detect revenue opportunities
• Improve service performance
• Make real-time operational decisions

XOi Mentors and Virtual Support

The XOi Mentors feature provides:

• Live virtual technician support
• Training and guidance in the field
• Reduced second truck rolls
• Standardized service workflows

Executive Perspective on the Platform Vision

Founder and CEO Aaron Salow described the platform as a unified solution for field service transformation.

He emphasized:

• End-to-end connectivity between people and equipment
• Improved transparency across service operations
• AI-driven insights embedded into daily workflows
• A simplified, all-in-one jobsite tool for technicians

Customer Perspective

A customer from Lee Company noted that the platform provides:

• Improved clarity in job and equipment data
• Better operational insight from historical and current jobs
• Strong collaboration during onboarding and platform use

This feedback reflects the platform’s focus on usability and actionable intelligence.

Reported Customer Outcomes

XOi users report:

• 20% reduction in task completion time
• $1.4 million in additional maintenance and replacement contract revenue
• 40% reduction in second truck rolls

About XOi

XOi provides technician-first smart technology for commercial and residential field service organizations.

Its platform is built to:

• Connect field technicians, equipment, and office teams
• Deliver AI-powered jobsite insights
• Improve documentation and transparency
• Enhance training and remote support
• Drive operational efficiency and revenue growth

Visit: XOi