Trane Testimonials

How Trane Commercial HVAC Uses XOi to Drive Efficiency and Growth

Mike Lewis, Manager of Innovation, and Dan Reynolds, Service Operations Manager at Trane Commercial HVAC, sat down with XOi to discuss how technology is helping their organization strengthen operations, support company values, and create new opportunities for growth.

As service organizations continue to evolve, having the right tools in place can make a significant impact on technician productivity, operational efficiency, and customer experience. XOi helps teams streamline workflows, capture valuable field data, and empower technicians with the resources they need to succeed.

Key Topics Covered

• Promoting Company Values: How technology supports consistency, accountability, and service excellence across the organization.
• Increasing Efficiency: Leveraging digital tools to simplify processes, improve communication, and reduce operational friction.
• Driving Sales Growth: Using field insights and customer interactions to identify opportunities and support revenue generation.
• Accomplishing Tasks More Effectively: Equipping technicians with the information and support they need to complete work efficiently.
• Solving Process Challenges: Addressing common operational hurdles through improved visibility and collaboration.
• Communicating Value Propositions: Helping technicians clearly demonstrate service value and build stronger customer relationships.

Watch the discussion to learn how Trane Commercial HVAC is using XOi to align teams, improve performance, and deliver greater value to both technicians and customers.